Accelerated Interpersonal Skills Coaching for Business Leaders — reinforced by video of your own interactions

Rapidly Build Interpersonal Skill and Confidence

with this accelerated, research-based method for
business leaders and their teams

• Increase productivity
• Improve workplace harmony and customer rapport
• See the desired behavior change in a fraction of the time other methods can take

Video Feedback Coaching is a time- and cost-effective resource for professional development. It uses confidential video clips of your own interactions with Carlyn to improve awareness of yourself and your impact on others. Observing your interactions with her constructive guidance quickly trains you to create and maintain professional relationships more effectively.

Results of Video Feedback Coaching

• Quick and practical self-knowledge you can act on today
• More focused, effective communications that save time and $$$
• Better relationships with colleagues, employees, and customers
• Fewer misunderstandings
• More productive, shorter meetings
• More sales through more effective rapport-building
• Increased success in career interviews and presentations

What kinds of business leaders benefit from Video Feedback Coaching?

Executives who:

• Want to turn around communication habits that may be sabotaging their messages
• Need to improve the impact of their public speaking
• Have valuable but under-performing managers and teams in need of more effective interpersonal skills
• Desire a promotion but have behaviors that are getting in the way
• Want to improve their interviewing skills to land the job they desire
  

Managers who:

• May be passed over for promotion due to underdeveloped interpersonal skills
• Need to quickly improve leadership and presentation skills
• Know they are not communicating effectively but are frustrated by not knowing how or what to change
• Want to express themselves in a more focused or inspiring manner for shorter, more productive meetings
  

Salespeople who:

• Need to boost sales and return business
• Want to establish rapport quickly and comfortably with potential customers
• Have difficulty interacting effectively with supervisors or team members

“From skeptic to believer in under ten minutes!  I long suspected that Carlyn’s Video Feedback Coaching would be a powerful  tool – for other people; but now I count myself among them.  I began my session with an open mind but no strong intention to target a particular behavior or personal improvement goal.  Within minutes, however, I was able to identify specific mannerisms, thought patterns, and language that, with a slight change that Carlyn skillfully helped me practice, would improve my ability to close more sales.  Schedule your video feedback coaching session now.  Whatever your business, you’ll be better for it.”
—      —             –        –     —               –            —  -     —               –J. Sheldon Snodgrass, MBA
—      —             –        –     —               –            —  -     —               –www.steadysales.com
—      —             –        –     —               –            —  -     —               –Williamsburg, MA

Team members who:

• Are under pressure to increase productivity
• Must minimize time spent in meetings on unnecessary clarifications and conflicts
• Are tired of group dynamics that waste their time and energy
• Need to improve their customer service skills
  

Also effective for…

• Interview and presentation preparation
• Leadership development at all levels
• Public speaking
• Customer service

“Carlyn’s accelerated approach to executive coaching enabled me to replace awareness of an unproductive interpersonal habit with an alternative productive one — fast.  Within a few weeks of my consultation with Carlyn, the old habit was all but gone and three months later, it rarely shows up.  I am more comfortable with the effectiveness of my communications, particularly during difficult conversations, as an executive leader and also in interactions outside the office setting.”

Karen Fifer Ferry, MBA, The Harwich Group, LLC
Former Executive Director, Boston Medical Center HealthNet Plan

PROCESS

Through individual and group trainings, or a customized mix of both, you and your staff will:

• CLARIFY the purpose of using Video  Feedback Coaching.
• DISCOVER quickly which interpersonal skills each person wants to improve and why.
• PRACTICE your new skills “from the inside out” so they become your own, usually in three sessions.
• REINFORCE progress by keeping a digital copy of the process that led to the desired improvements.
  

What happens in a Video Feedback session with Carlyn?

We begin by reviewing the goals we discussed in my pre-session phone consultation with you. Then we film real interactions between us that are relevant to your goals. Then we view and constructively discuss what you see in our recordings. We may record and watch several clips in one session. This cycle of four steps:

1)  recording the interaction you want to improve
2)  viewing and pausing to discuss incongruent moments
3)  discerning exactly how you want to change
4)  recording improved versions of the same interaction

generates a positive feedback loop. The loop shows you meeting your expectations and, usually, surpassing them. This remarkably fast process makes Video  Feedback Coaching an efficient and cost-effective resource.

Questions?  (413) 522-0789

© Carlyn Saltman 2011 / All rights reserved.